Return & Refund Policy

Thank you for shopping with us. We want you to love every purchase you make. If you are not completely satisfied with your order, we are happy to help with our return and refund policy.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must meet the following requirements:

• The item must be unused, unopened, and in its original packaging.
• The product must be in the same condition as when you received it.
• Proof of purchase or order information is required.

Due to hygiene and safety considerations, opened, used, or damaged personal care products may not be eligible for return.

How to Request a Return

To start a return, please contact our customer service team with your order number and the reason for the return. Our team will review your request and provide further instructions.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow 5-10 business days for the refund to appear, depending on your payment provider.

Shipping fees are non-refundable unless the return is caused by an error on our part, such as receiving an incorrect or defective item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please include your order number and photos of the item so we can assist you as quickly as possible.

Order Cancellation

Orders can only be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow our return process.

Contact Us

If you have any questions about returns or refunds, please contact our customer service team.

Email: [Your Customer Service Email]

We appreciate your understanding and support. Your satisfaction is our priority.